Privacy Policy
Space Build and Design is committed to protecting and respecting the privacy of all those who use our website and our services in line with the EU General Data Protection Regulation (GDPR).
How do we use your data?
Enquiries
If we receive enquiries via post or email (including via our website) we will use this information (your name, business, email and/or business address) to respond to your enquiry and/or raise a quote. You will provide us with this information and we will hold this information under legitimate interest (i.e. you have expressed an interest in our services). If we raise a quote we will only use your information to respond to you
Customers
If you choose to work with Space, our customers will provide us with additional information for us to complete the project including telephone numbers and address. We use and hold this information to ensure that we are able to fulfil our contractual obligation with you and make the necessary contact to keep the project moving. We hold this information for the duration of our business relationship and for.
Sub-Contractors
Due to the nature of our business we will may need to employ Subcontractors to complete elements of a projects. If you become a Subcontractor for us you we will require your name, address, email and/or telephone number, bank details and training details.
You will provide us with those details so that we are able to fulfil our contract with you and to verify that you are legally permitted to work on this project and have the correct training. We may also need to obtain information about you from the relevant training provider.
As Subcontracting is not guaranteed, and often requested with minimal notice, we will retain your details on file indefinitely so that we can contact you about possible work and do not have to waste time organizing paperwork and payment etc. If there is a time that you no longer wish us to contact you about subcontracting opportunities please call 0121 308 4101 and we will destroy your details (except for those we need to retain for our financial records).
Suppliers
We will collect the following information from our suppliers when setting up a supplier account:
- Name
- Address
- Telephone Number
- Bank details
- Company specific information e.g. company registration/VAT number and Construction Industry Scheme details.
We collect this information so that we can settle our accounts and for our financial records.
How do we store your information?
Your information will be stored on our email system on both our phones and computers. We will also store hard copies in our lockable filing cabinet.
How do we secure the information we collect?
We take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of our users. Our website complies with all UK national laws and requirements for user privacy and uses a Secure Socket Layer (SSL) certificate, and we take actions to minimise security breaches of data stored on our computers and laptops, for example, using complicated passwords, anti-virus software and being vigilant opening links/files from unknown sources.
Our filing cabinets are lockable and we take steps to ensure that the information we take to site visits is kept secure and not left unattended.
We have taken all possible steps to ensure the design and hosting company are aware of, and meet the requirements of GDPR and data law and do all they can to protect and secure our website and the information that we hold.
While we do take all applicable technical and organisational measures to safeguard your data and only use secure servers, it is impossible for us to secure the whole internet entirely. As a user, it is your responsibility to acknowledge this and to understand that the personal details you give to us by your own choice across the internet are transferred at your own risk.
Do we share your information?
The information we hold is only shared:
- If it is necessary to complete the project (eg we will need to share your address for delivery of materials or with a subcontractor)
- With our accountant who uses the financial records that contain name, addresses and bank details.
- If we are requested by law for legal reasons or for reasons of health and safety (for example, in an emergency).
What are your rights?
You may request a copy of the personal data we hold for you free of charge, and ask for your information to be amended or removed. To do so, please write to the business address at the bottom of this policy. We will respond to your request within 30 days providing you provide us with proof of identity.
Any questions?
We will update this policy in response to legal, technical or business developments. This policy was last updated in August 2019.
If you have any questions regarding your data and how it is handled, please call 0121 663 1639 or 07866504825.
Space Build and Design Ltd,
437 Holbeche house,
Shirley Road,
Acocks Green,
B27 7NX